The on floor psychiatrist called me today. Which is normal for them. She said “David is so full of information, I never know what to believe. so I thought I would call and confirm a few things.” The biggest thing is that David claims to have broken out a bunch of windows on a couple…
Category: Insurance
Does it pay to complain?
In a word, some times, yes it does pay to complain. Just got off the phone with the hospital, David’s medicine just received authorization from the insurance company. This is so awesome. I can’t begin to tell you. Now we can stabilize his moods again. Eventually, the roller coaster rise will change. For now, I…
Insurance preauthorization update part 2
So, the insurance company contacted me because I posted a message on their facebook wall. Amazing how social media messages get a faster response than a phone call. The request made for the medicine on Tuesday was marked non-urgent. A second request was made today and it was marked urgent. This request came in half…